CUSTOMER SURVEY
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AERONAUTICAL INFORMATION PRODUCTS AND CUSTOMER SATISFACTION/FEEDBACK SURVEY 2025
To maintain our QMS and to improve further provide high quality AIS We request you to provide feedback by filling up the following questionnaire
Name
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Email
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Contact Number
Organization
1.What is your overall assessment of the quality of our AIS ?
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2.Rate the timeliness of provision of Pre Flight Bulletins (PIB) as one of the aeronautical information products.
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3.Rate the timeliness of provision of NOTAM as one of the aeronautical information products.
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4.Rate the timeliness of provision of Aeronautical Information Circulars (AICs) as one of the aeronautical information products.
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5.Rate the timeliness of provision of Aeronautical Information Publication (AIP) as one of the aeronautical information products.
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6.Rate the timeliness of provision of AIP Ammendments (AIP AMDT) as one of the aeronautical information products.
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7.Rate the timeliness of provision of AIP Supplements (AIP SUPs) as one of the aeronautical information products.
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8.Do you receive AIRAC changes 28 days prior to their effective dates?
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9.How satisfied are you with quality of AIP Supplements
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10.How satisfied are you with quality of NOTAM
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11.How can you evaluate accuracy of NOTAM issued
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12.What is your over all assessment of quality of Aeronautical charts services?
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13.Are the arenautical charts in the AIP up to date and reliable?
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14.Are the briefing services offered through airport terminals sufficient?
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15.Rate your satisfaction to the service provided through TCAA website and email in acquisition of Advisory Circulars, Daily NOTAMs etc.
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16.How satisfied are you with the timeliness and clarity of the response received from AIM after submitting your post-flight information?
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